Data strategist and natural orchestrator with a positive stamp on just about everything. Carolyn is a rare hybrid from the Client, Agency and Data Specialist worlds with a passion for delivering the kind of customer engagement that actually makes common sense and puts the customer at the heart of everything.
Digital pioneer and customer evangelist. Richard is an expert in the development of modern customer experience strategies. Richard has a depth of experience leading digital and data-driven brand, media and communication strategy initiatives and transformation projects in global businesses.
An experienced entrepreneur, business builder and expert in Customer Intelligence. Caroline has worked with all types of data and has extensive experience, leading several Data related and consumer engagement businesses at a global level. Caroline is at the forefront of the industry and is Deputy Chair of the DMA.